*Our prices are regularly checked against other high street opticians and we are confident that we have the most competitive price. However, if you do find the same product in another Optician within a 5 mile radius with a better price than ours - we'll match it! Please note that the product must be like for like (equivalent lens type) and our price promise is compared to other high street and shopping centre Opticians. We do not price match with internet companies. *Please note: we do not offer refunds, but can provide a 14 day exchange period where necessary. If your lenses have been made up bespoke to your prescription the cost of new lenses is charged if you decide to change your frame within this exchange period. Please e-mail us if you have any further queries regarding our exchange policy.